micenet August - September 2019
11,357 average net delivery, period ending July 2017
August 15, 2019
In this issue
Destination Asia addresses Hong Kong protests
Marketing automation a focus at PCOA19
Byron at Byron joins Crystalbrook family
Adelaide, be surprised!
Sunshine Coast food festival goes down a treat
Mark Olsen appointed CEO of TTNQ
Tourism professional Mark Olsen, who has been driving Brisbane’s 2031 vision as a destination, has been appointed CEO of Tourism Tropical North Queensland (TTNQ). The head of tourism and property investment at Brisbane Marketing, Mr Olsen will arrive in Cairns by the end of September for a two-week handover period before CEO Pip Close departs on October 16.
Mark started his career 20 years ago in destination management as the regional manager for Tropical North Queensland at Tourism and Events Queensland. He went on to become the general manager of consulting at EarthCheck and worked on experience development plans for the Great Barrier Reef and Wet Tropics.
Does your supplier pay their bills from their suppliers?
It seems we hit a nerve with a piece in one of our recent e-newsletters. A number of responses have been received regarding ‘suppliers’ not paying bills from their suppliers.
In it, we explained how unscrupulous and potentially insolvent operators can charge you but fail to pay their suppliers.
Do you have a story to tell? If so, email your experience to helen@btp.net.au
Five reasons to take your event to KwaZulu-Natal
Once you’ve finished your meeting in the Zulu Kingdom, check out these top five experiences in KwaZulu-Natal.
1. For the more adventurous, there are some great snorkelling and diving opportunities - including cage diving at Aliwal Shoal, which is a 45-minute drive from Durban.
2. The iSimangaliso Wetland Park offers some wonderfully diverse wildlife and birdlife experiences including the not-to-be-missed croc and hippo boat ride in St Lucia.
3. The stunning Drakensberg Mountain range (pictured) offers hiking, horse-riding and even a heli-flip tour - all set against the most breathtaking backdrop.
4. Only 30kms from Durban, the picturesque Valley of a Thousand Hills explores the roots of Zulu culture, including ceremonies with traditional healers ‘throwing the bones’.
5. And with the largest Indian population outside of India you can’t leave Durban without tasting the region’s iconic bunny chow. Trust us, you’ll love it.
For more information on arranging conferences and events in South Africa, click here. 
Destination Asia addresses Hong Kong protests
DMC Destination Asia has issued a statement addressing the widespread protests taking place in Hong Kong. Earlier this week, a peaceful pro-democracy protest led to the cancellation of all flights from Hong Kong International Airport. At the time of writing, all flights had recently resumed.
On the developments, Destination Asia said “From August nine to 11, demonstrations were held in Hong Kong Airport consisting of a peaceful sit-in, though unfortunately clashes broke out in other parts of the city on Saturday 10 and protesters took part in an unapproved march in Tai Po.
“Following the march, officers and demonstrators engaged in at least seven districts across the city resulting in a number of injuries.
"Destination Asia Hong Kong is in close contact with all agents with guests on the ground or scheduled to arrive in coming days. We will continue to monitor the situation and provide updates as necessary.”
Marketing automation a focus at PCOA19
Digital marketing consultant Simon Dell plans to open eyes to the benefits of marketing automation when he addresses this year’s PCOA19 annual conference.
The founder of Brisbane-based Paper Planes will reinforce the conference theme, Anything is Possible, by showing how marketing automation can deliver growth in revenue and attendance numbers.
Simon Dell said “Marketing automation is a big unknown for most businesses but implementing the right automation platform for any business can deliver huge rewards”.
Paper Planes has clients across Australia and internationally and delivers solutions for clients from small start-ups to multi-nationals.
To find out more about the PCOA19 conference, click here. 
Celebrate Christmas at Oaks
Thinking about a Christmas celebration or maybe a festive season getaway?
Then why not check out Oaks’ vast array of venue options to suit your season’s needs. From beachside resorts, cool hinterland hideaways or a chic space in the city, they have a venue option that is sure to answer your Christmas wish list.
Discover more here. 
Byron at Byron joins Crystalbrook family
In case you missed the big news, Byron at Byron has been acquired by Crystalbrook Collection. The 92-suite luxury resort will begin trading under its new owner later this year, with further details to follow in the coming months.
On the acquisition, Crystalbrook Collection owner Ghassan Aboud said: “We are thrilled to be introducing Byron at Byron to Crystalbrook Collection, providing the opportunity of an outstanding leisure experience for our global customers.
“The acquisition of this fantastic asset signifies our continued quest for growth in Australia and the region.”
Memorable events at The National Arboretum Canberra
Ginger Catering at the National Arboretum Canberra offers stylish and innovative catering options for every type of event, from gala sit-down dinners with sweeping views, to al fresco garden dining, from sunset terrace cocktails to conference breakfasts and more.
All of the events packages on offer feature beautifully prepared food. Ginger’s ‘Paddock to Plate’ philosophy sets their food apart from other events venues, with menus changed seasonally using local suppliers.
Ginger’s experienced events team are there to guide you through the entire event planing process. The quality of Ginger Catering’s service ensures that each client enjoys a successful and memorable event.
Find out more here. 
Adelaide, be surprised!
“Huh?! That’s cool!” – It’s the desired response from people like the Adelaide Convention Bureau when promoting a destination. Sometimes it’s referencing the ease of moving around a city or in noting that Australia’s Space Agency is setting up Mission Control, which you can just waltz into.
The team also heard it when noting the largest biomedical cluster in the Southern Hemisphere, which is just over the road from the newly-redeveloped convention centre. Or when mentioning the 200 cellar doors within an hour’s drive of the city. It’s a phrase that they never get tired of hearing because Adelaide is set to surprise!
Find out more here. 
Long lunching in the Hunter Valley
voco Kirkton Park Hunter Valley is celebrating the beauty of Mother Nature in all her glory with the recent launch of its outdoor ‘Long Lunch’ series.
Created to give guests a gastronomical experience like no other, each lunch is being curated to celebrate the beauty of the ever-changing landscape and seasonal produce of the Hunter Valley, with incredible share-style menus paired with the best from local vineyards.
This style of event is now offered as an exclusive Hunter Valley experience for your next offsite meeting or Christmas party. Inquire today.
Find out more here. 
Sunshine Coast food festival goes down a treat
The Curated Plate – The Sunshine Coast’s inaugural food festival – took place between August 8 and 11, attracting some 13,000 visitors.
The aim of the festival was to showcase the region as a food destination, with local producers and restaurateurs starring alongside national and international chefs to provide visitors with a local taste.
A pop up restaurant on Mooloolaba Beach (pictured) provided a picturesque venue for the feature events, while a food fair at Cotton Tree Park proved highly popular with a range of masterclasses, cooking demonstrations and fine-food options.
The event is scheduled to return in August 2020.
  • Marriott appoints five new GMs
  • The Westin Melbourne captures pure imagination with new bar
  • EEAA Awards for Excellence now open
  • Hong Kong International Airport halts flights
  • Ovolo the Valley gets a bit exotic
  • Closing speaker revealed for Destination Business Events conference
  • Cairns centre expansion welcome news
Visit our Daily News for daily updates on everything relating to business events.

micenet eMag August - September 2019
don't forget
October 7-10, 2019
ICC Sydney
CINZ conference
October 29-31, 2019
PCO Association Conference
December 7-9 2019
ICC Sydney
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